Terms of Service

Last updated 2026-11-09 · applies to sales from this store

These terms are the agreement between you and Itikia Digital Solutions, a business name registered in Kenya and operating from Nairobi (the “seller”, “we”, “us”), for your purchase of a commercial licence for the software product dsh-media-reader. By buying a licence you accept these terms. If you do not accept them, do not buy — the product is also available free for personal, non-commercial use.

1. What you are buying

You are buying a non-exclusive, non-transferable commercial licence for one team, paid once. It covers use of the product in the work of that team, and includes updates published during the twelve months following purchase. A “team” means the group of people at one organisation who use the product together; if your organisation is larger than one team, buy one licence per team.

The licence is delivered electronically after payment clears — you receive the licence record and the released product version, both of which name the version and its checksum.

2. What is free

The product may be downloaded and used free of charge for personal, non-commercial purposes. No licence purchase is required for evaluation, study or personal projects. Commercial use without a licence is not permitted.

3. What the licence does not include

• No right to resell, sublicense, rent or redistribute the product, in whole or in part.
• No right to remove or obscure proprietary notices, or to present the product as your own work.
• No transfer of copyright. All rights not expressly granted are reserved by the seller.
• No support commitment beyond reasonable assistance by email; no service-level agreement.

4. Price, tax and payment

Prices are shown in US dollars and are charged in USD. Payments are processed by Paddle acting as merchant of record, which also calculates, collects and remits any applicable sales tax, VAT or GST and issues the invoice. Your bank or card issuer may apply its own conversion charges. Kenyan shilling figures shown on the site are indicative only and are not a chargeable price.

5. Delivery

Delivery is electronic. Your licence is issued and emailed to the address you paid with normally within one business day of a confirmed payment. If a payment clears but you do not receive your licence within one business day, email [email protected] with the order reference and we will resolve it.

6. Refunds

Refunds are available within 14 days of purchase. The full policy, including your statutory rights, is on the refund policy page, which forms part of these terms.

7. Warranty and liability

The product is provided “as is”. We do not warrant that it is free of defects or that it will meet your requirements. To the extent permitted by law, our total liability arising out of or in connection with these terms is limited to the amount you paid for the licence. Nothing in these terms limits liability that cannot lawfully be limited, including your statutory consumer rights.

8. Independence

This product is developed independently. It is not affiliated with, endorsed by or sponsored by DeepSeek. Product names and model identifiers mentioned in the documentation are used descriptively and remain the property of their owners.

9. Changes and governing law

We may update these terms for future purchases; the version in force when you buy governs your purchase. These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction, without affecting any mandatory consumer protection you are entitled to where you live.

10. Contact

Questions about these terms: [email protected]. Business name: Itikia Digital Solutions, Nairobi, Kenya.